Quality Engineer

Description

SUMMARY:

Here at Dunlop Sports, quality is the cornerstone of our success in both golf and tennis equipment. As the Quality Engineer your role in the Quality department is to support our mission to provide the highest quality products to our customers. The quality systems coordinator is responsible for overseeing and monitoring the quality of all products and services within our organization.

This position requires a technically inclined, highly organized individual, with excellent communication skills and the ability to work both independently and cross-functionally as part of a team. A successful candidate can demonstrate the ability to understand our current systems and strive to find ways to improve our processes and controls. As a key part of the QMS team, you will successfully drive our organization to improve the quality of our processes and procedures.

a Day In The Life Of The Quality Coordinator

• Advocate for Quality in the Organization
• Responsible for the Quality Management Software operating efficiently and effectively to support manufacturing environments.
• Developing, implementing, and maintaining quality or process improvement plans and projects.
• Establish and maintain effective quality control systems and processes to ensure that all products and services meet quality standards.
• NCR (Nonconformance reporting) Processes
• Root Cause Analysis
• CAPA – Corrective and Preventative Actions
• Kaizen Leader
• Internal Audit Programs
• Document Management – QMS documentation
• Provide hands-on support to Quality processes and activities, including but not limited to:
• Quality plan processes, calibration processes, measurement equipment, testing processes, return material authorization activities, and nonconforming activities.
• Assist Quality Management and Manufacturing Management with accept/reject criteria, defect classification, and test methods including inspection procedures for components, assembly, and finished goods.
• Supporting leadership with document management processes including training related to; work instructions, operating processes, policy, and general guidance for writing technical documentation.
• Establish and maintain effective working relationships with internal and external stakeholders.
• Other duties assigned by management.
  

Qualifications

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• EXPERIENCE or CERTIFIED in LEAN / SIX SIGMA PREFERRED
• EXPERIENCE WITH ISO 9001:2015 PREFERED
• EXPERIENCE WITH EQMS SOFTWARE PREFERED
• EXPERIENCE WORKING WITH QUALITY FUNCTIONS IN MANUFACTURING
• EXPERIENCE IN THE GOLF INDUSTRY EXTREMELY BENEFICIAL
  
  

Education/Experience

Bachelor's degree from a four-year College or University in an engineering discipline or 3+ years of QA Engineering experience instead of education experience with quality management principles, industry best practices, and regulatory standards.

2+ years of Quality Assurance Engineering experience within manufacturing or equivalent

Language Ability

Ability to read and write English, Spanish not required but preferred.

Math Ability

Strong statistical skillset with the ability to understand data and parameters for reporting. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

Ability to understand, communicate, and test on user needs and requirements. Ability to understand and categorize defects in terms of severity and priority.

Computer Skills

Exceptional computer skills are required. Previous experience with eQMS Software, SQL database query, Statistical Programming Software, JIRA, or similar programs preferred.

Certificates And Licenses

• Quality events, and activities, including internal/external auditing
• Familiar with ISO 9001:2015 standards
  
  

Supervisory Responsibilities

NO SUPERVISORY RESPONSIBILITY

Competency

To perform the job successfully, an individual should demonstrate the following competencies:

I. Ethics - Treats people with respect; Works with integrity and ethics; upholds organizational values.

II. Organizational Support - Follows policies and procedures; Supports organization's goals and values.

III. Adaptability - Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events.

IV. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.

V. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; and Keeps commitments.

VI. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

VII. Quantity - Works quickly.

VIII. Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this Job, the employee is regularly required to stand and use hands to finger, handle, or feel. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to sit and talk or hear. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Depth perception and Ability to adjust focus.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all personnel. The above duties are subject to change and shall not be construed as a promise or contract of employment or of any specific duties.