Billing and Accounts Assistant

PRIMARY FUNCTION:

The Marketing Billing & Accounts Assistant is a detail-oriented and organized individual that provides invoicing and accounting support our Marketing team. This role is responsible for managing billing operations, processing invoices, maintaining accurate budget tracking and reconciliation, and assisting with general accounting tasks. The ideal candidate will have strong numerical skills, excellent attention to detail, and the ability to work efficiently in a fast-paced environment.

MAJOR DUTIES AND RESPONSIBLITIES

• Administer the Flexsteel Co-Op program including but not limited to: claim reviews, special agreements, rebates, co-op adjustments, co-op levels assigned to retailers, and spend usage reports
• Prepare and issue invoices in a timely and accurate manner using SAP and AS400
• Reconcile the Marketing, Retail Development, and Flexsteel University budgets at month-end
• Assist in new-vendor set-up and payments
• Work independently within established procedures requiring minimal escalation
• Respond timely with customized responses to customer inquiries via email, phone, & chat
• Coordinate & communicate effective resolution for unique, complex scenarios
• Identify processes improvements to operate more efficiently where able
• Assist in budget-planning processes by recognizing patterns of under/over spend in budgets
• Skills
• Advanced proficiency in Microsoft Excel and accounting software (e.g., QuickBooks, SAP, NetSuite)
• Strong attention to detail and accuracy
• Excellent organizational and time management skills
• Good communication and customer service skills