Bruckner Industry Development

Job Details

Description

WHO WE ARE

Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. We currently operate in 40+ locations across 12 states, and we have over 1,600 team members.

• Bruckner’s is more than just a place selling parts and working on trucks
• We are an essential business delivering solutions to transportation providers – the backbone of everyday life as we know it
• We contribute to our local communities
• We care about our people
  
  

OUR CORE VALUES

• We act with Honesty and Integrity.
• We value our people and communities.
• We are customer focused.
• We do what it takes.
  
  

What We Offer

• Competitive Compensation Plans
• Paid Time Off and Holidays
• Excellent health, dental and vision plans
• Investments in Training & Development
• Generous 401(k) and Profit-Sharing Plan
• Tuition Assistance Program
• Employee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner’s organization)
• Technician Student Loan Reimbursement Program
• Disability and Life Insurance
• Internal Promotion Opportunities
• Flexible Spending Account
• Health Club Reimbursement
• Family and Team Oriented Environment
• Employee Referral Bonus
• Engaging and Challenging Assignments
• Drug free workplace
  
  

Job Summary

Under the mentorship of the General Manager, the Leader in Development will undertake a year-long rotational program designed to foster a comprehensive understanding of truck dealership management. This role will actively engage with the Parts, Service, and Sales departments, aiding in everyday operations, offering customer service, and spearheading at least one department-specific project. This position performs a variety of routine duties within established policies and procedures and receives detailed instructions on new projects and assignments.

The role requires navigating through various departments - Parts, Service, Sales - to acquire knowledge in critical dealership operations, such as customer interactions, inventory control and management, logistics, truck and equipment sales, vehicle financing, and business office operations. This program aims to develop leadership capabilities by exposing the participant to practical experiences in a dynamic truck dealership environment over a 12-month period.

Essential Position Functions And Principal Accountabilities

Planning

• Assist in the planning and execution of one or more department-specific projects, under the guidance of senior managers, including setting goals, identifying necessary resources, and establishing timelines.
• Develop a roadmap for transitioning through the various departments in the dealership to ensure a comprehensive understanding of each department's functions.
• Assist in the strategic planning of inventory control, ensuring that parts and vehicles are adequately stocked according to projected sales.
• Help in planning marketing and promotional activities in collaboration with the Sales team to boost vehicle sales and services.
• Participate in the financial planning process for the dealership, including helping to set budgets and sales targets.
• Participate in Safety Committee meetings, assisting in the development of safety protocols and emergency response plans for the dealership.
  
  

Operations

• Assist in daily operational tasks within the Parts, Service, and Sales departments, following established policies and procedures.
• Engage in customer service activities, such as addressing customer inquiries, resolving issues, and fostering strong customer relationships.
• Contribute to inventory management and control operations, tracking parts and vehicle stocks, and maintaining appropriate records.
• Participate in the sales process for trucks and equipment, including assisting customers, conducting demonstrations, and facilitating vehicle financing.
• Collaborate with the Service team to ensure timely and efficient service and maintenance of vehicles.
• Help manage logistics operations, including arranging for the transport of vehicles to and from the dealership.
• Serve as a member of the dealership's Safety Committee, actively contributing to discussions, policy developments, and implementation of safety measures.
• Ensure compliance with established safety protocols in all dealership departments, providing guidance and clarification when needed.
• Perform other related duties as required or assigned.
  
  

Reporting

• Compile and present regular reports on department-specific projects, including the status of the project, any challenges faced, and steps taken to overcome them.
• Contribute to the preparation of financial reports, including sales revenue, operational costs, and budget usage.
• Assist in the creation of inventory reports, detailing current stocks of parts and vehicles, and predicting future inventory needs based on sales trends.
• Participate in the compilation of customer service reports, capturing customer interactions, satisfaction levels, and areas for improvement.
• Help in preparing monthly, quarterly, and annual sales reports, detailing the number of vehicles and parts sold, identifying trends, and making recommendations for future sales strategies.
• Assist in the development of detailed incident reports in the event of safety incidents or violations, including a thorough analysis of the incident, its cause, and proposed preventative measures for the future.
  
  

Position Requirements

Education & Experience

• Currently enrolled in, or a recent graduate of a four-year undergraduate program from an accredited college, preferably in Business, Management, Logistics, or a related field.
• Demonstrated strong organizational skills and the ability to multitask across different roles and responsibilities.
• Proven ability to work effectively as part of a team, and a track record of successful interactions with peers, clients, and management.
• Exhibits a customer-focused mindset, with a commitment to providing exceptional service and support.
• Possesses strong verbal and written communication skills, capable of conveying ideas and information clearly and effectively.
• Has a proven track record of delivering academic team projects successfully and on time, demonstrating project management skills.
• Aspires to build a career in supply chain, distribution, sales, or dealership operations and is prepared to commit to a full-time, year-long rotational program. Prior experience or coursework in the dealership, automotive or sales field will be advantageous.
  
  

Want To Know More About Our Family-owned Company,

Proud that our 1500+ employees view us as the employer of choice!

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