Supervisor, Patient Accounts - Trainer

Join Community

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Make a Difference

The Supervisor of Patient Accounts for Community Home Medical Equipment - Training will be responsible for discovery, development and delivery of training curriculum and materials for HME/DME Intake, using adult learning theories. In this role, you will be teaching Patient Account Representatives how to receive provider referrals for durable home medical equipment based on the patient's insurance coverage. You will be training our representatives in the delivery of exemplary customer service.

Exceptional Skills And Qualifications

Applicants for this position should be able to collaborate with others, deliver engaging education/training to adult learners, have exceptional communication skills, and a positive attitude toward problem-solving.

• High School Diploma or GED equivalent required.
• Four (4) years of recent experience in Healthcare, Revenue Cycle preferred
• Previous supervisory experience strongly preferred.
• Proven experience delivering adult education required and presentation will be expected during advanced interview.
• Knowledge of medical/insurance billing with credentialing preferred.
• Experience in Durable Medical Equipment/Home Medical (DME/HME) equipment preferred.
• Electronic Medical Record (EMR) experience in Brightree and/or Epic strongly preferred.
• Ability to lead and supervise.
• Proficiency in Microsoft Office products such as Outlook, Excel, Word, etc.
• The Supervisor will work a hybrid schedule, with the expectation of working on-site as needed at 9894 E 121st Street, Fishers, IN 46038,
• and will participate in an on-call rotation.
  
  

Why Community?

At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.

Caring people apply here.

Apply Today!