Operations Assistant

Job Title: Operations Assistant

Reports To: Director of Operations and Accounting

Location: On-Site, Cheektowaga

Hours: Full Time, Mon-Fri, 8:30am – 4:30pm

Salary: $17 - $19 Per Hour (depending on experience)

FLSA Status: Non-Exempt

Summary

We are seeking a highly organized, proactive Operations Assistant to provide essential support across our inventory management, purchasing, and retail operations functions. This role is central to maintaining smooth day-to-day processes, ensuring accurate stock control, timely procurement, and responsive support to store teams. The ideal candidate is detail-oriented, solutions-driven, and thrives in a dynamic, fast-paced environment.

Key Responsibilities

• Monitor, track, and reconcile inventory across multiple locations to ensure optimal stock levels
• Execute and coordinate purchasing activities, including sourcing, order placement, vendor follow-up, and invoice reconciliation
• Support store teams by addressing operational needs, resolving issues, and facilitating timely communication across departments
• Assist in maintaining accurate operational documentation including SOPs, process logs, and reporting tools
• Participate in audits and inventory counts; investigate and resolve discrepancies
• Collaborate with logistics and retail staff to ensure timely receiving, transfers, and distribution
• Provide ad hoc support to the broader operations team on special projects and seasonal initiatives
• Additional duties as assigned by manager
  
  

Qualifications & Skills

• Associated degree and/or combination of experience.
• 2+ years in an operational or administrative support role, preferably with inventory or purchasing responsibilities
• Proficiency in Microsoft Excel and inventory or procurement systems (e.g., NetSuite, SAP, QuickBooks)
• Excellent communication and interpersonal skills to support cross-functional collaboration
• Strong organizational and multitasking capabilities
• Demonstrated ability to adapt quickly and problem-solve in a deadline-driven setting
  
  

Preferred Attributes

• Retail or multi-site operations experience
• Basic understanding of supply chain logistics or warehouse procedures
  
  

Benefits

• Comprehensive health, dental, and vision insurance.
• Professional development opportunities.
  
  

Interview Process: Initial Interviews and Secondaries are done via Zoom and/or phone with the Director of Operations and Accounting, then The President.