Franchise Development Associate - (Hybrid)

Cruise Planners is the largest franchisor of home-based travel agencies across the country that independently book cruises, tour, and land vacations. Cruise Planners has achieved Top Producer status with virtually every cruise line, tour, and resort company. Cruise Planners has been named the No.1 Cruise Tour / Travel Agency by Entrepreneur Magazine for the past 10 years and recently featured in Entrepreneur as one of the top 30 franchise innovators in technology. Cruise Planners positions franchise owners for success by providing them with innovative marketing, booking and lead-generating tools as well as professional development and hands-on training with the industry’s top executives. Cruise Planners Home Office has won awards such as Coolest Offices and Top Places to Work in South Florida by Sun Sentinel and South Florida Business Journal.
The Franchise Sales Associate plays a key role in the success of the Franchise Development Department at Cruise Planners. This individual will support all functions of the Franchise Development team from prospecting to follow up with open deals and onboarding future franchise owners. Ideal candidates are detail-oriented, organized, and passionate about building relationships in a fast-paced, growing brand environment. This is a high-visibility opportunity for someone early in their sales career to gain hands-on experience and grow within the nation’s largest travel franchise.
Responsibilities
This is not an exhaustive list of all functions and responsibilities that the position may be required to perform.
Competencies
Cruise Planners provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. Cruise Planners complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities or team members. This policy applies to all terms and conditions of employment.
- Candidates must be authorized to work for ANY employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa**
The Franchise Sales Associate plays a key role in the success of the Franchise Development Department at Cruise Planners. This individual will support all functions of the Franchise Development team from prospecting to follow up with open deals and onboarding future franchise owners. Ideal candidates are detail-oriented, organized, and passionate about building relationships in a fast-paced, growing brand environment. This is a high-visibility opportunity for someone early in their sales career to gain hands-on experience and grow within the nation’s largest travel franchise.
Responsibilities
- Be the first point of contact for franchise candidates, managing initial outreach, pre-qualification, and other inquiries.
- Qualifies leads to assess their financial capabilities, motivation, background, and alignment with the company's franchisee profile.
- Assists with calendar management, including setting up introductory calls for franchise prospects.
- Maintains accurate records of all interactions and qualifying details in the franchise CRM platform.
- Assists in preparing sales reports and analyzing data to identify trends and opportunities for improvement.
- Works closely with the franchise development team to ensure a continuous flow of qualified leads.
- Coordinates logistics for franchise development events such as Taste of Green and trade shows.
- Provides ongoing administrative support across the franchise sales lifecycle and team needs.
This is not an exhaustive list of all functions and responsibilities that the position may be required to perform.
Competencies
- Sales focused and goal driven.
- Strong communication and interpersonal skills; confident engaging with prospects and internal teams.
- Exceptional organizational skills with ability to prioritize and juggle multiple tasks.
- Self-starter with a proactive mindset and strong follow-through.
- Detail-oriented with a commitment to data accuracy and documentation.
- Flexible and adaptable; thrives in a fast-paced, high-growth environment.
- Willingness to travel to corporate events and franchise development functions as needed.
- Bachelor’s degree in business, sales, marketing, or related field; and/or related experience
Cruise Planners provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. Cruise Planners complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities or team members. This policy applies to all terms and conditions of employment.
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