HR Technology and Operations Director

Your responsibilities

Job Summary

The HR Technology and Operations Director is a strategic leadership position responsible for the overall management and evolution of the HR systems and processes. This pivotal role will lead a team that supports daily HR transactions across a diverse set of business units across the United States and Canada, ensuring stability and efficiency in operations. The Director will identify areas for improvement and implement enhancements to streamline processes, boost productivity, and ensure alignment with the latest HR practices. This role will ensure data integrations to various third parties are accurate, efficient and timely. This role requires a blend of technical expertise, operational management skills, and a deep understanding of HR functions to ensure the seamless integration and optimization of HR technologies and operations.

Job Description

Technology Management

• Develop and implement HR technology strategies, aligning with the organization's overall business goals and improve the employee experience
• In partnership with the HR PMO team, oversee the selection, implementation, and maintenance of HR technology systems, including ATS, HCM, LMS, Performance, Document Management and other relevant platforms
• Proactively analyze HR system design architecture and identify strengths to build upon and weaknesses to mitigate
• Collaborate across the organization to determine bottlenecks, issues and other gaps in HR systems and make recommendations to improve functionality
• Work closely with IT department with centralized initiatives (SSO, Company specific integrations, Identity Mgmt, etc).
• Manage vendor contracts and consultants to ensure SLA’s are being adhered to and are within budget
• Review, prioritize and execute HR systems and Operations change requests
  
  
  

Operational Efficiency

• Strategic Planning and Management: Balance strategic planning with day-to-day management, ensuring both short-term and long-term goals are met.
• HR Data Management: Ensure the accuracy, completeness, and security of HR data within HR Systems.
• Communication: Effectively communicate HR technology matters to various stakeholders, including HR partners and business leaders.
• Process Improvement: Analyze HR processes and identify opportunities to streamline, automate, and improve the HR platforms.
• HR KPIs Monitoring: Monitor and analyze HR KPI’s to identify areas for improvement and drive data-informed decision making.
• Compliance: Maintain compliance with relevant laws, regulations, and best practices in HR operations.
• System Utilization: Monitor system utilization to ensure standard business processes and consistent and compliant results are achieved.
• Continuous Improvement: Lead continuous improvement initiatives to optimize HR operations and service delivery.
• Reporting and Audits: Provide adhoc reporting support and ensure accurate and timely execution of internal and external HR audits, fulfillment of regular compliance reports including EE01, California DOL, Veterans and Disability, etc.
• Data Analysis: Analyze large data sets to troubleshoot and scope system issues.
• Root Cause Analysis: The ability to analyze complex issues, discover their root causes, and provide viable solutions
• Support Tickets Monitoring: Monitor HR support tickets to ensure our internal SLA’s are being met.
  
  
  

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Qualifications:

Minimum Requirements:

• Bachelors Degree in Human Resources, Business, or related field.
• 10 years experience managing teams and working with HRIS systems and HR operations.
• Experience with Workday HCM, employee leaves, compliance & HR/Payroll audits.
• Skilled working with various reporting and data management tools.
  
  
  

Benefits Overview

We offer competitive company benefits to eligible positions, such as :

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) and RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!
  
  
  

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

Disclaimer

This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.

TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.

TK does not:

• Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
• Request payment of any kind from prospective jobseekers or candidates for employment;
• Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
• Send checks to job seekers; or
• Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.
  
  
  

PLEASE NOTE:

• TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
• TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
• Anyone making an employment offer in return for money is not authorized by TK; and
• TK reserves the right to take legal action, including criminal action, against such individuals/entities.
  
  
  

TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK.

If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at [email protected].

We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.

Your profile

Company

With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop – from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials – and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes “just-in-time” or “just-in-sequence”. thyssenkrupp Materials NA is a subsidiary of the internationally operating thyssenkrupp Group. Headquartered in Southfield, Michigan, thyssenkrupp Materials NA is a leading provider of production materials and integrated service solutions with almost 2,900 employees and more than 95 locations in North America. With annual sales of $2.9 billion, the company is focused on value-added processing and distribution of a full line of aluminum, stainless, copper, brass, specialty metals, steel, and plastics products. Supply chain management, transportation and logistics, and production support outsourcing solutions are among the many services provided to customers. Business units include Copper and Brass Sales, Engineered Plastics, Ken-Mac Metals, OnlineMetals, thyssenkrupp Steel Services, thyssenkrupp Supply Chain Services, and thyssenkrupp Materials de Mexico.