Entry Level Customer Service Assistant

Position Overview

Communiboost Are you a motivated individual looking to start your career in customer service? We are seeking an enthusiastic Entry Level Customer Service Assistant to join our dynamic team. In this full-time position, you will play a vital role in enhancing customer satisfaction and ensuring our clients receive exceptional support. As an Entry Level Customer Service Assistant, you will be the first point of contact for our customers, assisting them with inquiries, product information, and resolving issues.

Salary Range: $21.50 - $30.00 per hour

Location: Akron, OH

Department Communiboost Employment Type Full Time Location Akron, OH Workplace type Onsite Compensation $21.50 - $30.00 / hour

Key Responsibilities

• Respond to customer inquiries via phone, email, and live chat
• Assist customers in placing orders and navigating the website
• Provide accurate product information and support
• Handle customer complaints professionally and find effective resolutions
• Maintain customer records and update account information
• Collaborate with team members to improve service delivery
  
  

Skills, Knowledge and Expertise

• High school diploma or equivalent
• Strong verbal and written communication skills
• Ability to work in a fast-paced environment
• Proficient in using computers and customer service software
• Excellent problem-solving skills
• Strong attention to detail and organizational skills
  
  

Benefits

• Health, dental, and vision insurance
• 401(k) plan with company match
• Paid time off and holidays
• Professional development and training opportunities
• Collaborative and innovative work environment
  
  

About Communiboost

We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.

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