Assistant Branch Manager

Job Details

Description

Looking to grow your leadership skills while making an impact in your community? Our Assistant Branch Manager role is the perfect opportunity.

At Security National Bank, if there is one belief we hold together as a team, it’s that everything matters. From the words we say, to the way we dress, to the decisions we make and the actions we take – every single thing we do matters. Why? Because we recognize the inherent value of each individual, and the potential of what each person can become. We realize every one of life’s interactions is an opportunity to help someone reach that potential. This is why we treat even the smallest details of life and banking with careful thought and attention. If you aspire to do the same, we’d like you to advance your career with us at SNB.

We are searching for a motivated individual who can lead and coach, has strong values, a great work ethic, attention to detail, and confidence. The Assistant Branch Manager is key to supporting the growth of our branch through providing a superior customer experience and promoting SNB with business development initiatives.

Values Matter. We stand for excellent service and care about doing what’s right. We are looking for a service-oriented professional immersed in the community and giving back, all while embodying our mission of making a positive difference in our customers lives and the communities we serve.

Job Description

• Maintain a high level of confidentiality.
• Support the Banks strong everything matters culture through on-going customer contact, quality customer service, and superior product knowledge.
• Manage the Retail Banking staff to include scheduling, training, coaching, mentoring, performance appraisals, and disciplinary actions.
• Identify new and existing customers’ financial service needs by listening, asking open-ended profiling questions, an asking for their business
• Describe the features and benefits of the Bank’s services that may fill the customers’ financial service needs. Maintain detailed knowledge of deposit, loan, convenience, and non-deposit services by studying product information sheets, bulletins, and updates by attending periodic training sessions.
• Ensure all documents are accurate and complete and verify the collectability of funds presented for deposit on all potential accounts.
• Work as a liaison between Retail and Commercial Departments to open Business Deposit Relationships.
• Make customer loan decisions based on current Consumer Lending Policy and based on current lending limits.
• Responsible for branch facility including security and maintenance
• Work in collaboration with Retail Banking Manager on Business Development initiatives and Community Involvement.
  
  

Required for this position: Excellent customer service and problem resolution skills. Excellent attention to detail, strong understanding of loan underwriting, ability to identify missing items, advanced organizational skills, ability to work under deadlines, independent thinking, the ability to visualize cause and effect relationships of data and documents, analytical skills, clear and concise reporting, self-motivation, strong oral and written communication skills, demonstrated teamwork as well as leadership ability.

Education And Experience

• 4 year college degree or related work experience
• 2 years lending or previous sales experience
• 2 years management experience
• Accuracy and meticulous attention to detail required
• Excellent oral, written, and interpersonal communication skills
• Ability to navigate multiple computer systems and programs with working knowledge of Word and Excel
• Ability to manage multiple requests simultaneously, meet deadlines, and show flexibility to change direction when needed
• Team-oriented and the ability to work collaboratively across all levels of the organization
• Service-oriented, polite, and respectful
• Advanced problem-solving and analytical skills
• Ability to take direction and instruction and follow through independently until project completion
  
  

Hours

Some extended business hours.

Benefits

We offer a comprehensive benefit package to our employees including medical, dental, short and long term disability, life insurance, paid time off, a wellness program, and a 401(k) savings plan at hire for future financial protection.

About Security National Bank

Security National Bank was chartered in 1884 in Sioux City, Iowa; founded on the time-tested principles of integrity, honor, open-mindedness, efficiency, good humor, respect, duty, and human connection. These principles served as guideposts that enabled SNB to withstand the economic panic of the late 1800s, the Great Depression, two World Wars, and the farm crisis — and emerge as the region’s most established and trustworthy locally owned bank. We believe what was worth doing well yesterday is still worth doing well today. People change and banking changes, but our time-tested principles remain. To this day, we believe that doing what’s right is the only way to take care of customers, empower businesses, cultivate growth, inspire our community, and accomplish the remarkable.

Security National Bank is an Equal Opportunity, Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, or veteran status.

Learn More

https://www.snbsd.com/about/employment-opportunities

LOCATION:

Sioux Falls, SD