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Assistant General Manager

Ramirez Hospitality Group
Posted 4 hours ago
Ramirez Hospitality Group

About the Job

Benefits:

  • Employee Meal on shift
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance


We are looking for an experienced and passionate Assistant General Manager to join our team.

As an Assistant General Manager, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience

To be successful as a restaurant general manager you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests.

You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, developing menus, as well as greeting and serving restaurant guests and supporting service. Below is a more exhaustive list of your expected duties.

JOB DUTIES:

  • Toast Experience preferred
  • Manage and oversee the entire restaurant operation
  • Deliver exceptional guest services
  • Ensuring guest satisfaction
  • Plan new and update existing menus
  • Plan and develop the overall restaurant marketing strategy
  • Manage restaurant’s tech stack.
  • Respond efficiently to customer questions and complaints
  • Organize and supervise shifts
  • Manage and lead staff
  • Develop hourly and salary staff
  • Hire new employees
  • Terminate employees when necessary
  • Training and evaluate staff performance
  • Manage food cost, forecast requirements, and maintain inventory
  • Manage restaurant supplies including smallwares
  • Control costs and minimize waste
  • Create and nurture a positive working environment
  • Implement innovative strategies to improve productivity, sales, and food quality.


JOB REQUIREMENTS:

  • Ideally, 5+ years of experience as a Restaurant Manager or similar role
  • Ideally, 5+ years of experience customer service management
  • Extensive food and wine knowledge
  • Computer literacy
  • Familiarity with restaurant management software
  • Experience in event planning
  • Strong leadership, motivational and people skills
  • Good financial management skills
  • Critical thinker and problem-solving skills
  • Team player
  • Good time-management skills
  • Great interpersonal and communication skill s
  • Culinary school diploma or BS degree in Business Administration


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