Lead Analyst, Accounts Receivable (Remote)

About the Job
What You Will Do
What you need
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
- Proactively manage and collect on assigned customer accounts to ensure timely payments.
- Monitor aging reports and follow up on overdue invoices via phone, email, or customer portals.
- Research and resolve payment discrepancies and disputes in coordination with internal departments.
- Apply payments and credits to customer accounts accurately in the ERP system.
- Document collection activities and maintain up-to-date records of customer interactions.
- Recommend accounts for escalation or third-party collection based on risk and aging.
- Assist in monthly AR reporting and analysis to identify trends or risks.
- Support audits and internal controls related to AR processes.
- Collaborate with Sales, Customer Service, and Billing teams to resolve account issues.
What you need
- Bachelor’s degree
- 4+ years of professional experience.
- Experience with ERP systems (e.g., SAP, Oracle, NetSuite) preferred.
- Excel expertise (Pivot tables, V Lookups, etc)
- Flex Financial exposure/ experience.
- Knowledge of accounting principles and credit/collections best practices.
- Familiarity with B2B collections processes.
- Experience working with cross-functional teams in a large or matrixed organization.
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
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