Director, Creative Operations

About the Job
Tailored Brands is a leading omnichannel specialty retailer of menswear, including suits, formalwear and a broad selection of business casual offerings. The company aims to help its customers love the way they look and feel for their most important moments by delivering personalized products and services through a convenient network of stores and e-commerce sites. The company’s brands include Men’s Wearhouse, Jos. A. Bank, Moores and K&G Fashion. At Tailored Brands, we value differences and know they make us better.
About The Job
Tailored Brands has an exciting opportunity for a Director of Creative Operations reporting to the Sr. Vice President/ Chief Brands Officer. We are looking for someone who has mastered orchestrating cross-functional processes, driving efficiency and continued improvement, and can create strong relationships with peers to facilitate increased effectiveness of design and creative teams.
In this role, you will lead our creative operations and editorial production teams, responsible for synchronizing projects across various functional partners while delivering operational and process excellence.
You will also implement and continually refine a streamlined project management process for our creative work, to best align resources, advocate for new ways of working and tools to get there and stay connected to leaders across the business who interact with marketing groups.
What You’ll Do | Key Accountabilities
Work Environment, Physical & Mental Demands
This role is eligible for healthcare including medical, dental and vision, retirement savings (401k with a company match), income protection programs such as life, accident and disability insurance, paid time off for sick leave, vacation, bereavement, jury duty, and holidays, wellbeing program, commuter, adoption assistance, education assistance, legal services, and employee merchandise discounts. For more detailed information go Tailoredbrands.com/working-here/people-culture.
Work-Life Balance
Responsibilities
We understand the demands of work, school, family, and personal responsibilities. Through our work-life resources and programs we offer services for every stage of life to help you manage the day-to-day needs. We offer programs such as:
Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
About The Job
Tailored Brands has an exciting opportunity for a Director of Creative Operations reporting to the Sr. Vice President/ Chief Brands Officer. We are looking for someone who has mastered orchestrating cross-functional processes, driving efficiency and continued improvement, and can create strong relationships with peers to facilitate increased effectiveness of design and creative teams.
In this role, you will lead our creative operations and editorial production teams, responsible for synchronizing projects across various functional partners while delivering operational and process excellence.
You will also implement and continually refine a streamlined project management process for our creative work, to best align resources, advocate for new ways of working and tools to get there and stay connected to leaders across the business who interact with marketing groups.
What You’ll Do | Key Accountabilities
- Leverage your experience in project and process management to re-engineer creative and production ways of working both within marketing and with key cross-functional partners.
- Lead continuous improvement, leveraging industry best practices and benchmarks.
- Create reporting and analysis on resource usage and the proposal of how to best utilize existing resources and identify any needs.
- Manage editorial production across all brands inclusive of Producers, external resources, budget oversight and strong partnership with Merchandising and Campaign Concept teams.
- Bachelor’s degree in marketing, business or another related field
- Master’s degree preferred
- 12+ years as a proven process leader/PMO, high preference for retail background.
- Experience managing creative processes both with internal teams and with external partners.
- Managed end-to-end creative production inclusive of agency and budget oversight.
- Strong problem-solving skills, able to navigate ambiguity and turn it into actionable work for creative briefs.
- Demonstrated ability to build strong relationships with cross-functional partners and proven ability to keep focus on business priorities.
- Ability to travel locally and on airline for seasonal campaign photo shoots.
Work Environment, Physical & Mental Demands
- Ability to sit and work at a computer keyboard for extended periods of time
- Ability to stoop, kneel, bend at the waist, and reach daily
- Able to lift and move up to 25 pounds occasionally
- Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment
- Hours regularly 40 hours per week, as work dictates in a hybrid work environment from our Dublin, California office.
This role is eligible for healthcare including medical, dental and vision, retirement savings (401k with a company match), income protection programs such as life, accident and disability insurance, paid time off for sick leave, vacation, bereavement, jury duty, and holidays, wellbeing program, commuter, adoption assistance, education assistance, legal services, and employee merchandise discounts. For more detailed information go Tailoredbrands.com/working-here/people-culture.
Work-Life Balance
Responsibilities
We understand the demands of work, school, family, and personal responsibilities. Through our work-life resources and programs we offer services for every stage of life to help you manage the day-to-day needs. We offer programs such as:
- Meeting-Free Fridays (encouraged) | so you can catch up on work and self-development
- Summer Fridays | from Memorial Day to Labor Day so you can enjoy a head-start to the weekend
- Holiday Early Departure | close out early the business day before a company observed holiday
Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
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