General Manager, Cleveland

About Us

We love great craft beer. We want everyone to be as passionate about it as we are - and our bars are at the heart of that mission. You’ll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back.

HOP STOCK | We believe in sharing our success with our crew and have a unique Hop Stock benefit for our salaried team. That means you share in our success, and if we grow strongly, we win together.

UNICORN FUND | Our BrewDog Bars now share 10% of their profits with our fantastic crew. We’re setting the bar high for the hospitality industry and giving you even more reasons to do an amazing job.

Retirement (401k): BrewDog wants to make sure you, your family, and pups are covered long-term. Safe Harbor Matching Contributions: BrewDog matches 100% of your elected deferral, up to 6% of your compensation.

4-WEEK SABBATICAL| After every 5 years here you will receive an additional 4 weeks off to spend doing whatever you want.

STAFF DISCOUNT | 25% off in bars, 30% off online and 50% off BrewDog Merch to fill up your fridge and your wardrobe* (*don’t put your hoody in the fridge though)

BEER TRAINING | We love beer and we want you to love beer too, so we’ll support you through the internationally-recognized Cicerone qualifications, so you can love it almost as much as we do. We’ll also pay you more for each level you pass.

AND A LOT MORE | Okay, deep breath… enhanced sick pay, healthcare, life assurance, high street retail discounts, employee assistanceprograms, enhanced family friendly policies around maternity and paternity leave, holiday days per year, pawternity leave, DE+I and crew forum groups and a “shifty” crew beer at the end of every shift.

We’re focused on making sure that we, and future generations, have a planet to brew great beer on. Our industry leading techniques help us create and deliver unique beer whilst doing our bit (and others’) for the environment.

About The Role

BREWDOG ARE ON THE HUNT FOR A GENERAL MANAGER!

Job Purpose

Ensure the safe and profitable running of the business;

Ensure compliance and manage risks;

Manage Employee and Customers relations;

Oversee daily operations;

Improve efficiency;

Increase profits;

KEY RESULT AREA /

PRINCIPAL DUTIES

And Responsibilities

• Revenue Growth: Drive top-line sales both internally and externally.
• Profitability: Ensure all decisions align with profitability goals and objectives.
• Employee Relations: Manage all aspects of employee relations, while motivating, inspiring, and engaging the team.
• SOP Creation and Implementation: Develop and implement Standard Operating Procedures (SOPs).
• Cost Efficiency: Monitor all costs and ensure decisions are in line with budgets.
• Hiring and ATS Management: Oversee the hiring process and manage the Applicant Tracking System (ATS) for recruitment and promotions.
• Schedule and Attendance Management: Manage employee schedules and attendance through time and attendance systems.
  
  

GENERAL

• Be aware of and adhere to BrewDog policies and the Workplace Code at all times.
• Take part in crew reviews throughout the year.
• Cooperate with other BrewDog departments to achieve a great experience for our customers, applicants, colleagues, and contractors.
• Attend training courses and complete online training modules as required to meet the requirements of the role.
• Take responsibility for own personal development, seeking out opportunities to learn new skills.
• Undertake any other duties as requested which are reasonably deemed to be within the scope of the role or necessary for the smooth running of the business.
• Apply the BrewDog charter and behaviours to every aspect of the role at all times
• Protect and enhance the interests and reputation of BrewDog internally and externally.
  
  

About You

QUALIFICATIONS &

SPECIFIC TRAINING

Food Level 3;

Health & Safety level 3;

Exceptional Understanding of stock and labor management;

Proven understanding of all financial aspects and Profit and Loss documents;

Experience

5 years of proven experience leading hospitality businesses;

5 years or more of proven experience leading large teams;

Extensive Financial and operational knowledge of all aspects of the business;

Extensive understanding of ER and HR processes;

Guest Experience management with a proven track record of

Problem solving;

Cost control skills;

Proven ability to lead medium to large teams;

Financial awareness;

Leadership skills

Leadership;

Strategic Planning;

Communication;

Organizational skills;