Receptionist

Description

Job Summary:

The receptionist is crucial in providing exceptional customer service, effectively managing emergencies, and streamlining office operations. The ideal candidate will be detail-oriented, possess strong multitasking skills, and demonstrate a commitment to delivering high-quality administrative support while embodying our core values.

Essential Functions

• Greet and check-in patients as soon as they arrive at the office
• Ensure that patient charts are accurate and that all required paperwork has been completed, that data is entered, and signed documents are scanned into patient charts
• Protect patients and employees by adhering to HIPAA protocols
• Verify patient insurance information as needed
• Answer, screen, and forward incoming phone calls
• Assist patients over the phone with essential appointment services such as confirming, rescheduling, and answering general questions
• Contact and schedule patients who have completed online appointment requests
• Ensure the reception area is presentable, with all necessary stationery and material (e.g., pens, forms, and brochures)
• Provide basic and accurate information in person and via phone/email
• Perform other clerical receptionist duties such as filing, photocopying, and faxing
  
  

Requirements

Requirements:

• High School Diploma or equivalent
• Customer Service experience
• Excellent written and oral communication skills
• Excellent organizational skills
• Excellent problem-solving skills
• Excellent multitasking and time-management skills
• Experience with office equipment such as a computer, fax machines, scanners, and printers
• Can thrive in a fast-paced environment
• Team player
  
  

Physical Demands

• Ability to sit up to 10 hours per day
• Ability to communicate up to 10 hours per day
• Repetitive motion (hands, typing)
• Handling (grasping, holding)
• Lifting/Carrying (up to 5lbs)
  
  

Job Type: Full-Time

Schedule: Wednesday - Saturday (4 days a week/10 hours per day)

Compensation

$17.00 - $19.50 per hour + bonus