Coordinator Research Applications

Job Description

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Expected pay for this position is $29.01 - $34.13/hour. Actual pay will be determined by experience, skills and internal equity. This is a Salaried position.

Overview

POSITION SUMMARY: The Coordinator Research Applications provides administrative and user support for research-related applications. This role serves as a liaison between research teams, IT, and system vendors, ensuring smooth operations, user training, and metric reporting across multiple research applications. The role focuses on system administration tasks that do not require extensive technical expertise but demand strong organizational, communication, and customer service skills.

Qualifications

REQUIRED QUALIFICATIONS:

Education:

Associate’s degree in Biological/Life Sciences, Business Administration, Information Systems, Healthcare Administration, or a related field.

Experience: 2 years research (clinical and/or administration) or software applications support.

Other Skills/ Knowledge:

• Excellent interpersonal and communication skills.
• Strong analytical and problem-solving skills, with the ability to be detail oriented.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and basic data entry/reporting.
• Strong organizational skills and attention to detail.
• Strong communication skills with the ability to collaborate across teams and provide exceptional customer service.
• Demonstrated ability to gather, assemble, interpret, and use complex data to develop actionable steps that will improve processes and optimize results. Team building and change management.
  
  

Preferred Qualifications:

Education: Bachelor’s degree in Biological/Life Sciences, Business Administration, Information Systems, Data Science, Public Health, Healthcare Administration, or a related field.

Experience:

• 3 years of experience administering research applications, databases, or related systems in a healthcare setting.
• Experience with research applications such as REDCap, electronic data capture (EDC) tools, or clinical trial management systems (CTMS) including survey design and project setup.
• Experience working with electronic health record (EHR) data and research data governance.
• Experience generating usage and support reports. Familiarity with compliance frameworks such as HIPAA and Institutional Review Board (IRB) protocols.
• Project Management/Strategic Planning. Policy/Standard Operating Procedure Writing/Maintenance. Proficiency in SQL, Python, R, or similar tools for data management and analytics.
• Excellent problem-solving skills and ability to translate research needs into system functionality.
  
  

Other Skills/ Knowledge:

• Basic knowledge and understanding of the regulatory, operational, logistical, and administrative requirements of clinical research studies.
• General understanding of medical terminology.
• Demonstrated ability to train individuals and provide education to small groups.
  
  

OSF HealthCare is an Equal Opportunity Employer.