Director of Project Management

At Pavlov Media, we’re on a mission to create something extraordinary. We’re passionate about delivering a far superior internet experience to the communities we serve, powered by cutting-edge fiber technology. But it’s not just about speed and reliability—at Pavlov, we see our role as an opportunity to bring people closer together. Through the services we provide, we connect more than just devices; we help foster connections that strengthen communities, businesses, and enrich lives. If you’re looking to be part of a team that’s making a real impact, Pavlov Media is the place for you.

Job Description:

The Director of Project Management oversees the successful execution of Pavlov Media’s infrastructure projects nationwide. This role leads a team of project managers and project coordinators, developing strategies, setting standards, and ensuring that all installations meet scope, budget, and timeline expectations. As a key member of the leadership team, this individual drives operational excellence, aligns project goals with company objectives, and fosters strong cross-functional collaboration across departments such as Engineering, Field Operations, Logistics, and NOC. This position offers flexibility to work onsite, hybrid or in a remote capacity. The Director of Project Management is expected to travel to our headquarters in Champaign, two to four times annually, with additional visits as needed.

Duties/Responsibilities:

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

Strategic Leadership

• Build, lead, and mentor a high-performing project management team.
• Define and implement project management methodologies, workflows, and KPIs.
• Collaborate with executive leadership to align project initiatives with strategic goals.
• Forecast resource needs, identify bottlenecks, and manage project portfolio risk.
  
  

Project Oversight

• Own the end-to-end execution of complex projects from kickoff to closeout.
• Ensure all deployments (fiber, Ethernet, or wireless) meet quality, budget, and schedule expectations.
• Review and approve project budgets, purchase orders, and change orders.
• Drive continuous improvement by analyzing project performance and implementing best practices.
  
  

Cross-Departmental Collaboration

• Act as the key liaison between Project Management and Engineering, Field Ops, Logistics, and NOC.
• Provide project visibility through standardized dashboards and executive-level reporting.
• Coordinate communication between internal and external stakeholders, including clients, subcontractors, and property partners.
  
  

Customer-Focused Delivery

• Ensure a seamless customer experience throughout project implementation.
• Resolve project escalations, troubleshoot challenges, and maintain high satisfaction ratings.
• Represent Pavlov Media in client meetings as a senior leader and trusted advisor.
  
  

Desired Qualifications:

• Bachelor’s degree in Business, Engineering, Construction Management, or related field.
• 8+ years of project management experience, including 3+ years in leadership or director-level role.
• Proven experience managing large-scale infrastructure or telecommunications projects.
• PMP or comparable certification preferred.
• Proficiency in MS Project, Visio, Excel, and modern project management platforms (e.g., Monday.com, Smartsheet).
• Strong financial acumen, including experience with budgeting and forecasting.
• Willingness to travel (10-15%) as needed for site visits and stakeholder meetings.
• Excellent communication and negotiation skills.
• Highly organized, detail-oriented, and deadline-driven.
• Adaptable and composed under pressure.
• A customer-first mindset with a drive to exceed expectations.
  
  

Physical Requirements:

The successful candidate will be able to perform the following with or without reasonable accommodation:

• Ability to sit for extended periods in a standard office environment
• Proficient use of a computer, including keyboard and mouse
• Effective verbal and written communication skills
• Occasional lifting and carrying of objects weighing up to 10–25 pounds
  
  

Compensation & Benefits:

The salary range for this position is: $ 115,000-$175,000/annually

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience. Pavlov Media is committed to complying with the Equal Pay Act and places a strong emphasis on internal equity when determining compensation. Final pay will be determined based on the candidate’s skills, experience, and alignment with our internal equity standards, ensuring fairness and consistency across the organization. The salary banding for this role also allows room for growth, with opportunities for pay increases within the band based on performance and contributions.

Compensation is one part of the total rewards package at Pavlov Media. We also offer the following benefits to support the well-being of our employees:

• 15 company paid holidays
• 3 weeks PTO
• Medical, Dental, Vision starting day one
• 401K with company match
• Health and Flexible Savings Account
• Life and AD&D, Spousal Life, Child Life Insurance Plans
• Educational and professional reimbursement
• Short- and long-term disability benefits
  
  

Pavlov Media is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or reasonable accommodation due to a disability during the application process, read more about requesting accommodation.

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