Administrative Support Team Associate

Macy’s
Full time Full day
New York, NY

About:


Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy’s is also known for giving back to our communities.


The magic of Macy’s ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy’s (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy’s top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy’s. Macy’s stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy’s is the “Academy” for retail careers.


Store colleague position (whether it’s a seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Many of Macy’s top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at Macy’s.




Job Overview:


The AST’s primary responsibilities are to organize the Store Management Office, execute operational administrative functions, oversee scheduling maintenance, balance the vault and other cash functions daily, distribute reports from My Macy’s Portal to management team, facilitate the screening/hiring process, handle HR functions, and act as the HR liaison for store employees. Performs other duties as assigned.


Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool.


Essential Functions:


Coordinate distribution of all incoming communications (including faxes, e-mails, memos, letters, newsletters, and phone calls) whether from customers, employees, management, or the general public


Maintain a professional attitude with sincerity and enthusiasm reflecting Macy’s commitment to our customer


Coordinate all functions of the hiring process including prescreening applicants, correspondence with applicants, and scheduling interviews with store management


Input employment data in the Job Requisition System and handle all new hire paperwork, orientation, and training sessions


Balance vault and store checkbook and perform other cash functions on a daily basis


Act as MST liaison and train colleagues on how to call in repairs

Complete weekly store newsletter, maintain store bulletin board program, and organize store recognition allies


Regular, dependable attendance and punctuality


Qualifications and Competencies:


High School Diploma or equivalent required


1-2 years related experience


Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.


Resourceful and able to adapt quickly to changing priorities


Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities


Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays


Physical Requirements:


Requires prolonged periods of sitting and constant communication with customers and colleagues


Requires working with multiple computer screens and programs simultaneously for extended periods of time.?


Occasionally required to move/reach, stoop, kneel and crouch


Frequently lift/move up to 10lbs




This job description is not all-inclusive, and Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer and is committed to a diverse and inclusive work environment. Candidates for positions in San Francisco ONLY can review their rights and the Company’s obligations under SFPC Art. 49 here. Candidates for positions in Los Angeles ONLY can review their rights and the Company’s obligations under LA MC Ch. XVIII Art. 9 here. Candidates for positions in Philadelphia ONLY can review their rights and the Company’s obligations under PC Ch. 9-3500 here.



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