Head Attendant - Golf Course Club House

Waukesha County
Full time Full day
Waukesha, WI

Description


Under the direct supervision of the clubhouse supervisor, the head attendant shall supervise, direct, plan and coordinate the daily operations of the assigned golf course. This shall include the clubhouse, pro-shop, concessions, driving range, golf instruction when qualified and all clubhouse staff.


Example of Duties



  • Assist with golf operation with clubhouse supervisor and oversee operation in absence of Clubhouse Supervisor.

  • Train, Supervise, and evaluate golf course operational staff.

  • Prepare a work schedule for employees based on established policies and budget.

  • Responsible for enforcing "Employee Handbook" and staff rules and policies pertaining to cash handling, operational procedures, customer service and on-course duties.

  • Monitor golf calendar regarding leagues, outings, events.

  • Supervise the operation, scheduling, and cleanliness of golf carts.

  • Responsible for working with leagues, outings and general play to ensure a quality round and golfing experience is achieved.

  • Oversee the WSGA Handicap system as it pertains to leagues and general play.

  • Assist in the recruitment, education, operation/execution of leagues/lessons, and promotion of all Junior Golf related programs and through programs offered by Waukesha County and programs operated in cooperation with area municipalities.

  • Prepare daily cash reports and reconcile all "point-of-sale" transactions from golf course operating system.

  • In cooperation with the Golf Course Superintendent, Maintain the cleanliness of all golf course buildings and the surrounding areas while ensuring a safe environment for customers.

  • In absence of golf Clubhouse Supervisor and/or Golf Course superintendent, make decisions on the playability or cart usage based on adverse conditions.

  • Attend meetings as required.

  • In cooperation with the Clubhouse Supervisor, Oversee the inventory and merchandising of the golf course pro shop stock and the food and beverage Inventory.

  • Assist in the "Social networking", web-site maintenance, and all other promotion of the Waukesha County golf courses.

  • Assist and staff Moor Downs Golf Course when needed.

  • Monitor the on-course amenities such as water coolers, soda machines, beverage carts

  • Monitor the on-course rangers to ensure a quality pace of play.

  • Monitor that all of yardage markers, hazard stakes and play related amenities on course are current and adhere to all golf rules.


GENERAL KNOWLEDGE:



  • Working knowledge of the golf and hospitality industry

  • General knowledge of Cash handling skills

  • Must be computer competent, with a basic knowledge of business programs, data processing, and word processing.

  • Have a general knowledge of marketing and social media.

  • Golf Instruction is preferred but not necessary.

  • Must have a general knowledge of the rules of golf, golf course etiquette, inventory merchandising, and food and beverage service.

  • Safe Food handling, CPR, and First aid certification preferred, but will train as needed.

  • Must have a general knowledge of the rules of golf, golf course etiquette, inventory merchandising, and food and beverage service.

  • Safe Food handling, CPR, and First aid certification preferred, but will train as needed.


Minimum Qualifications


Must be 18 years of age.


Must possess a valid Driver's License.


Supplemental Information


Vacancies vary and not all of the parks and golf courses have the same positions available; some have no positions at all.


Moor Downs Golf Course Clubhouse and Maintenance,


438 Prospect Avenue, Waukesha


Naga-Waukee Golf Course Clubhouse and Maintenance,


W307 N1897 Maple Avenue, Pewaukee


Wanaki Golf Course Clubhouse and Maintenance,


N50 W20830 Lisbon Road, Menomonee Falls

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