Category Coordinator Associate - Denali (KF)
WNS Global ServicesFull time Full day
Denali - A WNS Company is a procurement-focused, technology-agnostic managed services provider that enables organizations to win at procurement: influence more spend through category management and transition to a new procurement operating model. We support Global 1000 companies by offering an array of best-in-class procurement solutions, including Category Management, Strategic Sourcing and Category Management, Contract and Supplier Management, Tactical and Transactional Procurement, and Accounts Payable. We bring deep Category expertise extending across various direct and indirect spend categories.
Our efforts to integrate human capital strategy into the overall growth strategy have been acknowledged on several leading platforms. We were recently recognized in the AON Best Employer 2017 rankings, a feat that we have achieved for the second consecutive year. The WNS-Denali office in Pittsburgh was named a “Best Place to Work” in Pittsburgh in both 2016 and 2017.
Denali – A WNS Company, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The Category Coordinator (Associate) role is a member of a client sourcing service delivery team, supporting Denali’s client with a wide range of activities within the source to pay procurement life cycle. The Category Coordinator will work with the Client Category/Sourcing Managers side by side and perform project activities as assigned including, but not limited to, gathering and analyzing requirements for sourcing request, communicating with the requestors to close any data gaps, understanding Client’s category strategies, and documenting/updating supplier lists, sourcing templates and other category knowledge as required. The category coordinator will act as a liaison between the Client Stakeholders, Client Category/Sourcing Managers and the procurement operations team, reviewing projects and making decisions based on defined category strategies or escalating to category/sourcing managers as needed.
Key Responsibilities / Job Duties
• Category Strategy
o Document and maintain category sourcing instructions contained in category strategy card, including bid thresholds, RFx templates, supplier lists and competencies, etc.
o Work with Sourcing Managers to develop and document standard templates and category job aids to be used for ongoing sourcing activities
o Assist Sourcing Managers with category strategy development and improvement, including but not limited to overall spend data analysis and summary, project scoping discussion with the stakeholders, providing assistance with requirement gathering prior to project scoping, supplier market research, overall category strategy documentation, Sourcing Strategy development, etc.
• Sourcing Execution
o Support (RFP, RFI, RFQ) complex sourcing projects on behalf of Client Sourcing Managers from a strategy perspective
o Provide coordination and support of supplier management during sourcing process
o Conduct post RFx Analysis per guidelines and directions from the Client Sourcing Manager
o Conduct project wrap up activities, including client and supplier follow up, closure on award decision, further competitive bidding recommendations, data review prior to presentation to stakeholder
o Work with procurement operations team in issue resolution post sourcing projects
• Client and Project Management
o Manage client expectations on project scoping, on-time project management, on-time supplier deliveries etc.
o Develop mastery in multiple core phases of the Denali sourcing methodology and provide mentoring and training to the team members
o Coach, transfer knowledge, and develop team members to be more effective in their current roles
• Bachelor’s Degree
• MBA or master’s degree in supply chain, operations, or business preferred
• Minimum 3-5 years of work experience in procurement, sourcing, operations, or supply chain
• Consulting or client service delivery experience a plus
• Experience in [specific categories: based on specific client engagement needs]
Knowledge, Skills and Abilities
• Procurement Functional/Technical Skills:
o Deep understanding of procurement methodology and ability to apply various concepts to sourcing activities at the Client
o Familiarity with various best practice sourcing approaches and techniques
o Ability to synthesize data, draw conclusion, and make recommendations based on understanding of client objectives and requirements
o Strong analytical skills and ability to work with data in Excel using pivot tables and various other key Excel functions to analyze, organize and present data
o Category specific knowledge and experience
o Ability to work with various technology platforms
• Business Fundamentals:
o Excellent written and verbal communication skills
o Demonstrated teamwork and team leadership capabilities
o Excellent project management skills including project planning, time management, multitasking, critical path definition
• Client Services Capabilities:
o Strong customer service orientation including demonstrated issue resolution and relationship management skills
o Ability to learn and master client specific processes, terminology, political environment, systems and unique requirements by various business groups
o Solid decision making ability using available facts in sensitive client situations