Web Manager, Facebook for Business
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The global Facebook for Business Web Team runs one of our largest scaled channels which helps support businesses of all sizes. We are seeking a Web Manager to focus on driving the experience for our education and learning efforts. Our team develops innovative and transformative customer-centric web and digital experiences for Facebook for Business and the entire Family of Apps and Services including Instagram Business, WhatsApp Business, Messenger Business, Workplace and more. The Web Manager will drive performance and optimization of our largest and most important marketing sites and experiences to enhance skills and training. This individual will partner with marketers, data analysts, creatives, and engineering teams to deliver powerful data-driven insights to drive awareness, engagement, satisfaction and conversion across our marketing websites. This role will work collaboratively to identify opportunities and solutions that support business goals and move our internal partners' objectives forward in meaningful ways. This role is focused on the Business Education team, Brand & Creative teams as well as our Technology & Engineering partners, to ensure our web presence effectively tells the Facebook company narrative and brings experiences to life that meet those business objectives and goals.
Web Manager, Facebook for Business Responsibilities
- Drive transformation of how education is built and distributed across web surfaces
Focus on building new capabilities, experiences, and a roadmap for educational content and experiences across platforms
Lead the execution of education focused website initiatives (features/functionality, content, experiences) for the site based on business needs, data, insights, and trends
Define and drive key performance indicators and success metrics for educational content and experiences
Collaborate with cross-functional teams to define project requirements, scope, and deliverables and lead project execution
Act as key liaison to web development teams & analytics to ensure website requirements are represented and supported and build deep subject matter expertise in Facebook web technologies
- 8+ years experience in website management including driving business impact on a global scale through web experiences
Experience in strategic planning and execution for full-scale global website redesign, rebuild, and optimization
Experience in leading cross-functional teams of designers, UX, developers, and content creators to craft compelling, high performing educational web experiences
Experience being a strategic partner and consensus builder with other teams, helping them translate business requirements into customer-centric web experiences
Experience collaborating within matrixed organizations and inspiring teams and vendor partners to drive cross-functional projects through to success with minimal guidance
Experience with communicating high-level strategy and technical details across teams, locations, and organizations, including leadership and non-technical audiences
About the Facebook company
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.
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