Product Design Lead, Cross-Marketplace Experience

Etsy
Full time Full day
Brooklyn, NY

Company Description



As an Etsy employee, you can do the work you love, be yourself, and make an impact in the lives of millions. Our commitments to diversity and inclusion, team culture and the spaces where we work all reflect our mission to keep commerce human

Job Description




What’s the role?


The retail landscape is dramatically shifting and our Product Design team is focused on evolving our marketplace experience to ensure Etsy is both the best place for buyers to find unique, quality items and for sellers to grow their businesses.  Our customers deserve experiences that cultivate their loyalty and make it easier to engage with all that is magical about Etsy!


You’ll have the flexibility to work across the marketplace, in 3-9 month long rotations, and tackle exciting new challenges.  Using your strong approach to innovation and a proven set of processes for solving different types of problems, you’ll take complex processes and interactions and make them intuitive and streamlined.




Qualifications




What’s product design like at Etsy?


Typically, product designers at Etsy work in a squad with a product manager, 3-5 engineers, researcher and analyst. Together they drive their own part of Etsy, deliver solutions to challenging problems and get feedback directly from customers. 


Day to day, it looks like: 



  • Discovering insights, opportunities, and requirements


  • Ideating concepts then testing prototypes and hypotheses with users to collect feedback


  • Launching experiments and evaluating how they perform and how to iterate


  • Presenting your work to peers and leadership, async and in-person


  • Taking part in weekly design critiques, workshops, all hands and squad meetings


  • Thinking and writing about your process and documenting your decisions 



Lead/Staff level at Etsy means:



  • You raise the design bar by running independently 


  • You level up and give direction to designers within your team 


  • You can propose new, high-impact design initiatives,  lead workshops and effectively align the group around a vision and approach


  • You have a track record of leading through ambiguity and designing complex flows and customer journeys


  • You embody design quality, understand what success looks like and know how to execute to launch impactful experience change


  • You can think and design at a system level and improve how squads work with our design system


  • You’ll regularly make use of your soft skills to persuade and build alignment: listening, negotiating, decision-making


  • You’ll spend time providing leadership and mentorship to other designers who seek out your expertise


  • You’ll play a key part in hiring, onboarding, and improving our team’s culture and engagement



Qualities we value in designers:



  • Effective articulation of ideas and design solutions


  • Expressing feedback with kindness and candor


  • Tolerance for ambiguity and healthy curiosity


  • Translation of quantitative & qualitative insights into design decisions


  • Contribution to our culture: motivation, optimism, quality, integrity



Please note: If you are expressing interest by applying to one Product Designer role, your application will automatically be considered for all open positions at that level. Please do not apply to roles at the same level. We have you covered




Additional Information



At Etsy, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. Etsy is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status
We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment
While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skillsets.

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