Lead CSR, Fargo, ND

Ameripride Services, Inc.
Full time Full day
Fargo, ND


Typical tasks and activities for this job include, but are not limited to the items listed below. Additional duties may be assigned as needed by management.

Overall Duties

Provides route relief on delivery routes, as directed by manager (CSM, COM or GM/Branch Mgr.), in a safe and efficient manner to provide seamless service to customers.

Communicates with CSR's in advance, when possible, to seek out specifics about route coverage before route relief periods.

Creates and maintains route relief schedule for assigned routes to be approved weekly by service management.

While on route relief identifies opportunities to improve inventory management, customer satisfaction and identifies additional products and services that may benefit customers. Communicates these opportunities to the CSM/SCM and CSR responsible for route.

Assists as needed with the on-boarding and training of CSRs as directed by management.

Adheres, practices and promotes effective use of CSR processes.

Uses service tools and systems (example: Handheld) in an efficient and effective manner and is a recognized expert in utilization of systems.


Potential candidates for this job will be sought that have strong indication of capability with the following items. Commercial Vehicles Operation

Must be physically qualified to drive a Commercial Motor Vehicle and carry a medical examiners certificate stating such qualifications as dictated by Company, Federal (Such as FMCSR 391.41) or Provincial regulations in the country in which the job duties will take place.

Minimum Education/Experience

Proven record of punctual work attendance.

Basic Math reasoning skills.

Excellent driving record.

Lifting Ability: up to 100 pounds: Push/Pull Ability; up to 300 pounds – assisted.

Capability to work in a fast paced work environment.

Capability to work with people and teams in a collaborative and supportive manner strongly desired.

Preferred Education or Experience

Two years industrial laundry experience or route service experience.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Sanford Health
Full time Full day
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work...
Fargo, ND
US Foods, Inc.
Full time Full day
Join Our Community of Food People! Oversee a group of Territory Managers (TMs) in the selling of (and may also sell) the Company's products and services using product, organizational, and customer knowledge to influence customers and assist them in applying...
Fargo, ND
Position Type: Middle School Teaching
Fargo, ND

Want to take classes online or need someone to deliver food?

All from the comfort of your home.