Information Technology Specialist (Public Flyer)
Department of the ArmyFull time Full day
You must demonstrate at least one (1) year of the defined specialized experience equivalent to the next lower grade level and meet the Office of Personnel Management (OPM) Individual Occupational Requirements (IOR).
Specialized experience is defined as: GS-13: performing duties such as developing, recommending and establishing comprehensive new requirements and conceiving new strategies for the solution of extremely complex challenges/problems pertaining to infrastructure information systems/cybersecurity and enterprise compliance requirements; initiating or leading system upgrades of switches, router, firewalls, or other hardware or software replacements.
GS-14: performing duties such as operating, managing and maintaining network communications systems and associated peripherals to plan, develop, manage and implement broad, critical and complex projects regarding physical security network technology and communications systems; and developing and implementing technical strategies and solutions based on a balanced assessment of network workload, capacity and performance and troubleshooting. AND Office of Personnel Management (OPM) Individual Occupational Requirements (IOR) is defined as: Attention to Detail - Identifies, addresses, and devises solutions to technical issues impacting IT operations, systems, and technologies; and financial issues impacting budget projections and allocations for personnel and equipment.
Customer Service - Works with clients and customers (that is, individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. The competencies or knowledge, skills, and abilities needed to perform this job are:
IT Network – Expert knowledge of IT servers, system performance, and maintenance; Comprehensive knowledge of IT security systems and various IP networking technologies and their implementation; Ability to patch network vulnerabilities to ensure that information is safeguarded against outside parties; Comprehensive knowledge of network specifications and demonstrated ability managing the evaluation, development and implementation of network systems; and Mastery and skill in applying network system management concepts and hardware/software architecture related to network communications system sufficient to configure security infrastructure requirements, servers, workstations, VPNs, backup systems, switches, routers, firewalls, intrusion detection systems, network management systems and various other network enabled devices.
IT Security – Mastery and skill to apply a total infrastructure protection environment, systems security certification and accreditation requirements and processes; Knowledge of federal information systems security protocols in order to integrate information systems security with other security disciplines to ensure coordination and/or collaboration of security activities; Knowledge of Federal Government Security Assessment and Authorization practices and policies, including the Federal Information Security Management Act (FISMA) and NIST and Special Publications 800 series to include system security plans, contingency plans, incident response plans, configuration management plans, security control requirements and assessments; and Expert knowledge and skill in applying complex information systems/cybersecurity audit controls.