Teller (Part-Time) - Green Bay Howard

Associated Bank
Full time Full day
Green Bay, WI

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability who need assistance applying for a position with Associated Bank are asked to email: colleaguecare@AssociatedBank.com or call: (800) 878-3282.


Job Summary


Provide our customers with fast, friendly customer service by always adhering to common courtesies and delivering the brand promise with every customer. Efficiently and accurately process customer transactions while adhering to all required policies and procedures. Support the sales process in the branch by identifying customer needs, promoting current offers and referring customers to other colleagues for assistance with financial solutions. Provide awareness and if warranted, demonstration of all channel capabilities and the overall benefit to the customer.


Compliance Statement


Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR. Responsible to report ethical concerns as needed to Associated's anonymous Ethics Hotline.


Key Result Areas


Customer Service


Operational/Procedural Activities


Accuracy


Communication


Team Support


Job AccountabilitiesAttract and retain customer relationships by extending a warm welcome and common courtesies to every customer and by providing accurate and timely service, which includes, but is not limited to, cashing checks, accepting deposits and withdrawals, handling loan and credit card payments, dispensing monetary instruments, within established guidelines to ensure an excellent customer experience at every point of contact.


Balance and prove cash daily to maintain accurate transactions processed and record keeping. Identify payees and verify signatures and endorsements, remain up-to-date on all security procedures.


Protect the Bank's financial interests by complying with internal and external policies, procedures, and regulations.


Learn the bank's products and services to retain and enhance customer account relationships. Identify opportunities to resolve customer needs and refer the customer to Bank Colleagues who can help meet their needs. Share product and service promotions and new opportunities with our customers.


Answer telephone inquiries and provide information in accordance with company policies, while delivering an exceptional customer experience.


Support and service fellow colleagues within and outside of the banking office by adhering to the company's vision and values.


Perform office duties including maintaining office supplies and providing a professional, organized environment.


Service the ATM machines, safe deposit area, vault and night drop, as assigned.


In offices with Safe Deposit functions: monitor access to safe deposit boxes, open new safe deposit accounts, maintain lease agreements, and answer any questions to ensure client satisfaction and safety.

This job is expired. Please use the search form to find active jobs or submit your resume.


Post a resume

Similar jobs

Rasmussen College
Full time Full day
Nursing Instructor (Full Time) Rasmussen College Rasmussen College is currently looking for an accomplished Master's or Doctorate prepared nurse who is passionate about helping nursing students succeed in meeting their educational goals. Rasmussen is a great place to work if...
Green Bay, WI
Taco Bell
Full time Full day
" You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage...
Green Bay, WI
Spencer Gifts, LLC
Full time Full day
Job Description The Sales Associate is responsible for maintaining Guest Services as per Company Standard. The Sales Associate will support the Store Management Team by generating sales, conducting housekeeping, merchandising, signing, pricing, POS operations and loss prevention in adherence to...
Green Bay, WI
MicroTasks.io

Want to take classes online or need someone to deliver food?

All from the comfort of your home.

LEARN MORE