Union Service Technician - 140 Riverside Blvd Apartments

Equity Residential
Full time Full day
New York, NY

WHO YOU ARE




  • Technically Savvy. You have a solid understanding of general maintenance and technology and are quick to learn new skills.




  • A Clear Communicator. You help residents and teammates understand the timeline and process for repairs.




  • A Team Player. You are united with teammates in delivering the best experience to residents.




  • Proactive. You act like an owner, performing regular maintenance to avoid emergencies.




  • Personable. You are respectful, pleasant to be around, and enjoy engaging with others.




  • Levelheaded. You keep your cool during maintenance emergencies and quickly find solutions.




  • Motivated. You invest extra energy to reach your goals.




  • Solution-Oriented. You follow through on commitments, letting teammates and residents know they matter.



  • Organized. You are flexible and able to juggle multiple priorities and interactions with residents and teammates smoothly.


WHAT YOU'LL DO




  • Repair and enhance our community. You'll be responsible for repairing and maintaining all plumbing, electrical, appliance, carpentry, and painting needs of the community. On-the-job training will be provided as needed.




  • Build rapport with residents. You'll make positive connections with residents by offering a smile and a greeting when you see them and chatting as you make repairs in their homes.




  • Respond to service requests. You'll launch into action when maintenance issues arise, collaborating with teammates and prioritizing service requests to earn trust and build resident satisfaction.




  • Know the make-ready schedule. You'll monitor apartment vacancies daily and initiate the turnover process with painting, cleaning and repairing.




  • Tend to preventive maintenance. You'll safeguard equipment with regular tune-ups, helping equipment last longer and minimizing costly repairs.



  • Notice the details. You'll walk the property daily, inspecting all areas for cleanliness and safety, and helping to maintain great curb appeal.


REQUIREMENTS




  • Availability to work a flexible schedule, including weekends and rotating on-call responsibility for after-hours emergencies




  • Reliable and consistent form of daily transportation to and from work, including after hours for emergencies



  • Computer proficiency and frequent daily use of / proficiency with a Smartphone with updated software (either a personally owned or company-issued device)


PREFERRED EXPERIENCE




  • 1+ years of hands-on general maintenance experience preferred




  • Trade school or industry designation (CAMT or CAMT II) a plus



  • High school diploma or equivalent

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