Nurse Manager - Springfield, MA
HealogicsFull time Full day
Healogics is seeking to hire a Nurse Manager in Springfield, MA at Mercy Medical Center
The Nurse Manager is responsible for the implementation of new centers as applicable, and for the ongoing management and the strategic growth of the outpatient Wound Care Center. The Nurse Manager oversees day-to-day program operations and clinical activities and is responsible for clinical, quality and operational management, performance improvement, and human resources management of the wound care center staff. This position is responsible for maintaining collaborative and consultative client relationships, integrating programs within the hospital organization and creating effective working relationships within the company, both internal and external to the hospital organization. They may assist in a center with care, if needed based on center activity when they are on site.
All Healogics employees should perform their job responsibilities according to Healogics clinical and employee policies, and Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable.
Assures quality of care by developing and interpreting hospital and Healogics standards of care; enforcing adherence to state board of nursing and state nurse practice act requirements and to other governing agency regulations; measuring health outcomes against standards; making or recommending adjustments. Also ensures the wound care center functions both operationally and clinically at the highest standards. Provides day to day management oversight for outpatient and inpatient center.
Continuously analyzes systems and processes; develops and implements best practices and appropriate changes to improve outcomes in a timely manner.
Monitors center flow to improve efficiency and productivity.
Works with the hospital and company personnel to ensure availability of resources, supplies, equipment and services.
Develops communication methods to facilitate the flow of information and maximize effective communication.
Organizes and prioritizes clinical responsibilities, provides direct supervision to wound care center staff
Manages and/or coordinates all aspects of the revenue cycle and financial reporting for patient care including: inquiry conversion, scheduling, registration, treatment authorization, documentation, coding, charge entry, billing, collections and, denial processes. Implements audit and reconciliation processes to ensure accuracy.
Reviews and analyzes key financial reports, identifies key indicator trends and develops plans to ensure best practices are implemented to appropriately maximize center and overall program profitability.
Partners with the Operations Manager and Wound Care Consultant to ensure marketing and community education plan supports the hospital and Healogics market specific activities
Recruits, interviews, hires and manages personnel in conjunction with the company/hospital’s Human Resources Department. Establishes performance expectations, provides regular feedback and consistently manages to these expectations. Completes performance appraisals, promotes staff development activities, utilizes performance improvement procedures as necessary, and adheres to the hospital/company policies and procedures. Develops an effective team, motivates and influences staff to excel.
Maintains excellent relationship with hospital client and continuously seeks to understand needs, confirm goal alignment and demonstrate value proposition. Identifies the hospital strategic goals and objectives and manages the program to achieve those goals. Integrates effectively and seamlessly at all levels within the client organization.
Reviews clinical results with Local Medical Director and has a strong relationship with all providers in all sites of service to review clinical results and function as program advocates.
Participates in hospital committees as appropriate.