Director, Business Intelligence Corporate HQ - Restaurant Support Center (Dallas)

Wingstop Inc.
Full time Full day
Dallas, TX

PURPOSE OF THE ROLE:


Wingstop is looking for a Director of Business Intelligence to join our growing team. This role will own and lead the evolution of our business intelligence (BI) platforms to plan and meet the organization’s data and analytics needs. This individual is an energetic self-start with a unique ability to partner with leaders across the organization and still have a hands-on approach with the technical team.


You will wear multiple hats as a leader helping to build and shape a world-class business intelligence organization; a product manager and analyst shaping requirements, priorities, and the team’s roadmap in partnership with leaders across the organization; and a leader of a high quality BI technical team.


ESSENTIAL DUTIES AND RESPONSIBILITIES:



  • Technical leader and manager of the BI team, responsible for hiring and mentoring talent

  • Collaborate with and facilitate priority setting across a diverse, cross-functional team of business users to define and fulfill business analytics and reporting needs

  • Lead the planning, development and execution of multiple, simultaneous small to large projects / features, in coordination with internal department heads and vendor resources where applicable

  • Lead day-to-day direction-setting and execution for the BI team, effectively balancing projects, small enhancements, ad hoc data and analytics requests, and support items

  • Ensure successful execution of analytics and data strategies to increase availability, access, and security of enterprise data to drive business outcomes and process improvements

  • Work with vendors and cross-functional resources to deliver projects, resolve issues, achieve budget requirements, and manage the application lifecycle

  • Lead efforts to select, plan, and rollout new technologies and vendor integrations to support additional customer insights and analyses

  • Research, build, and execute against a roadmap to shape the ongoing evolution of the Wingstop BI and data platform

  • Other duties as assigned


ESSENTIAL SKILLS:



  • Ability to work in a fast-paced & team-oriented environment

  • Strong business acumen and analytical skills with exceptional follow-up and sense of urgency

  • Excellent written and oral communication skills

  • Strong interpersonal skills and ability to build collaborative relationships across functional areas

  • 7+ years experience planning, leading, and executing against departmental roadmaps and budgets to build towards an overall future state vision

  • 7+ years experience leading multiple, medium-sized projects from planning through rollout, including coordinating efforts across business users, technical teams, and vendors

  • 7+ years experience working with business stakeholders to plan and design effective dashboards, reports, data-driven alerts and user experiences that drive functional outcomes and process improvements

  • 7+ years experience with leading and managing small teams using Agile development methodologies as a product owner / manager and scrum master

  • 5+ years’ experience in an environment with SQL Server Reporting Services (SSRS), SQL Server Management Studio (SSMS), SQL Server Analysis Services (SSAS), SQL Server Integration Services (SSIS), PowerBI, and Microsoft Team Foundation Server

  • Advanced Microsoft Excel skills

  • Basic proficiency in SQL

  • Relevant experience in a multi-location chain business, such as restaurant, retail, or hospitality


EDUCATION AND WORK EXPERIENCE REQUIREMENTS:



  • Minimum 7 years of experience in IT and Business Intelligence systems

  • Bachelor’s degree required in IS / MIS or CS

  • Microsoft Business Intelligence platform experience is preferred

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