Customer Service 1

Pilot Freight Services
Full time Full day
West Valley City, UT

Pilot Freight Services, a Global Freight Forwarder and Logistics Provider headquartered in Southeastern PA, seeks a Part-Time Customer Service Agent to work in our Salt Lake City (SLC) office in West Valley City, UT.


  • Frequent and accurate communication to customer, cartage agents, and other station and company personnel.

  • Provide rate quotes on shipments

  • Track & trace shipments progress and resolve any problems

  • Coordinate recovery and delivery schedules with various cartage agents and reliably relay information to all parties concerned in a timely manner

  • Update customer sheets


  • Must have some Customer Service background

  • Must be detail-oriented

  • Must have excellent computer and communication skills

  • Must have the ability to multi-task in a high-paced environment

Competitive wages and benefits package, including 401K. EOE/AA.

An Equal Opportunity Employer

It is the policy of Pilot Air Freight to consider all applications for any position without regard to a person's race, color, religion, national origin, sex, age, disability, veteran status, marital status, sexual orientation or genetics.

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