Customer Service Team Member - Waukee

Mills Fleet Farm
Full time Full day
Waukee, IA

Here at Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you!


As a customer service team member, you ensure that all customers are receiving a friendly and efficient checkout experience. This position will handle customer exchanges, returns, and complaints.


Job Responsibilities:



  • Ensure each customer receives excellent customer service by greeting and acknowledging each customer.

  • Remain knowledgeable on all store products and services to resolve customer complaints and to answer customer questions.

  • Follow all company policies and procedures as it related to exchanges and returns.

  • Accurately scan and bag items ensuring customers receive courteous service.

  • Process and handle monetary transactions including cash, check, gift card, credit/debit card, etc.

  • Maintain brand standards at the front end area and sales floor.

  • Help cashier team deliver a rewarding shopping experience for our customers.


Qualifications



  • Previous retail experience preferred

  • Ability to effectively communicate with all walks of life

  • Basic math and computer skills

  • Ability to work a flexible schedule to meet the needs of the business including nights, weekends and holidays


If you have a customer first attitude and meet the qualifications listed above, please apply today!

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