Account Executive - MI

Atrion Networking Corporation
Full time Full day
Flint, MI

Company Overview


Blending customer advisory, customer support, and customer experience, Carousel's supercharged Customer Success Obsessed mission goes beyond any one IT function. Rather, it is a mindset, a mantra, and a company-wide drive to bring extreme technology value to Carousel customers—so they can bring unmatched value to their own customer base.


With deep expertise across a vast portfolio of technologies, including managed services, cloud, security, unified communications and collaboration, data center, and networking solutions, Carousel can design, implement, and support solutions tailored to meet the unique needs of each customer. By offering professional and managed services with flexible deployments in the cloud, Carousel ensures customers achieve agility and use technologies in the way most effective for their business.


A legion of 1,300, the Carousel team has been committed to the art of customer success for its more than 6,000 highly satisfied customers since 1992. Carousel shares deep rooted, top ranking partnerships with 35+ technology leaders, including Cisco, Avaya, Microsoft, and Ring Central. The company has been recognized by multiple publications and industry consortiums as a top technology integrator and managed services and cloud solution provider—including the Inc. 500/5000, Healthcare Informatics 100, and CRN MSP Elite 150. Headquartered in Exeter, RI, the company has offices across the United States and internationally—with three Network Operations Centers.


Always operating with a customer first mentality, just a sampling of benefits customers can expect when partnering with Carousel include:



  • Improved security, compliance

  • Flexible consumption models

  • Maximum technology adoption, utilization, and value

  • Dedicated Customer Success team

  • Improved collaboration across regions for employees

  • Decreased CapEx with a cloud-based solution

  • Reduced costs for resources through collaboration technology

  • Improved service to customers by offering omni-channel, collaborative technology


In response to current events stemming from Covid-19, Carousel has supported hundreds of customers quickly and securely migrate organizations to a remote workforce, has enabled Video technology and remote monitoring for improved patient care, and safely and securely provided distanced learning solutions.


In the face of a constantly changing and evolving technology landscape, Carousel has always stayed one step ahead of the curve. Today, we are immersed in a shift from more traditional consumption models to recurring and annuity-based models; presenting opportunities for our customers and our organization to further maximize technology investments. As industry experts, Carousel guides clients through their IT transformation with a passion for helping each client become innovators in their respective markets. This "Customer Success Obsessed" focus is a pivotal component to Carousel's business and has led to maintained industry leading NPS scores.


Over the years, Carousel has grown organically and through eight strategic acquisitions, leading to 23 consecutive years of profitable growth.


Responsibilities



  • Effectively penetrates all accounts within assigned territory, including competitive installations that are within designated markets. Manages an effective call back program to maintain existing accounts.

  • Independently calls on customers and penetrates accounts.

  • Demonstrates excellent product, company, and price list knowledge.

  • Demonstrates excellent understanding of the position, discovery, and commitment questions that turn product features and company services into solution benefits for prospects and customers.

  • Excellent time management skills.

  • Excellent questioning and presentation skills, effective at all levels of target customer organization.

  • Works with service management and sales management to negotiate contract terms. Provides marketing with information on market climate, prospects, and competition.

  • Works without supervision in qualifying new leads and developing effective strategies for accounts.

  • Excellent sales call planning skills as it pertains to on site sales visits. Visits to customer sites are planned in an effective manner, brings in correct resources to support on-site visits at appropriate phases of the buyers decision cycle. Superior project management skills.

  • Develops effective rapport with coaches, influencers, and decision makers within customer base.

  • Works effectively with other Sales partners depending upon the nature and scope of the sale, especially across territories on major account deals.


Qualifications



  • Bachelor's degree or equivalent combination of education and experience.

  • Three to five years of relevant B2B selling experience in the telecom industry.

  • Proven success at sales quota performance.

  • Strong verbal and written communication skills, positive attitude, professional appearance, understanding of sales process, industry knowledge, well organized, dependable, and excellent listening skills.

  • Excellent time management skills.

  • Excellent questioning and presentation skills, effective at all levels of target customer organization.

  • Superior project management skills.


Carousel Industries is an Equal Opportunity Employer: Carousel provides equal employment opportunity to all employees and applicants for employment free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation or any other status or condition protected by local, state or federal law.

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