Data Analyst II

Data Analyst II

Purpose Statement

Analyzes quality data, trends, and insights to create or generate business reports and analytics for internal groups or customers for product insights. This includes the collection, trending, and analysis of management review metrics and product performance data. Obtains and maintains data sets on which analysis is based. Collaborates with internal resources to identify and action specific data needs for the business.

Key Responsibilities

• Analyze customer complaints, events, and other post marketing surveillance data by examining the data for patterns, trends,s and signals, and investigating when necessary.
• Interacts with internal customers and across businesses to determine customer data or report requirements and translates them into reports for analysis.
• Participates in product performance data projects by defining organizational needs and utilizing new or existing technology and tools to drive projects to completion
• Collects and tracks data and provides analysis through ongoing reporting, ad hoc analysis, and partnership to share insights and ensure understanding within the business.
• Uses data to depict or highlight key organization trends. Collaborates with businesses to identify insights, trends, and potential opportunities, interventions,s and solutions to demonstrate business value.
• Develops and maintains analytical tools used by the business. Identifies and recommends opportunities to optimize the system and reporting. May maintain relationships with data and software vendors.
• Assists with the development and communication of the data analytics strategy and operating plan.
  
  

Quality System Requirements

In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance with the Quality Policy and all other documented quality processes and procedures.

Job Requirements

Required Qualifications

• BS degree
• 3+ years of experience in data analytics, reporting, and problem-solving within a technical field
• Advanced knowledge of Microsoft Excel
• Demonstrated problem-solving, critical thinking & data analysis capabilities
• Strong communication skills with experience explaining technical concepts to technical and business partners
  
  

Preferred Qualification

• Degree in Data Analysis, Mathematics, Statistics, or a similar quantitative field
• Experience within the Medical Device industry
• Experience with Medical Device Quality data (e.g., complaints, product trending)
• Experience in project/program initiatives to implement data tools
• Experience with one or more of the following tools: Power BI, SQL